Connected Healthcare

for Urban and Rural Areas


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Giving back has always been at the core of Cisco’s DNA. As part of our 2% India CSR portfolio, we invest in scalable and self-sustaining programs that use technology to meet some of society’s biggest challenges. Our focus areas include Critical Human Needs, Education & Research and Economic Empowerment & Employment. As part of Critical Human Needs, Healthcare is an important focus area and one of our key projects that leverages technology is in this space.


Through our ongoing partnership with Narayana Hrudayalaya Foundation, we are able to provide patients in remote locations access to the best specialists at Narayana Healthcare hospitals. This healthcare solution uses Cisco Collaboration framework integrated with a medical devices controller framework and prebuilt customizable workflows to create an integrated experience. Applications such as Unified Communications, EMR, Consultation and Scheduler are integrated seamlessly connecting locations from clinics to hospitals to homes, and also to personal medical devices. What this means is that families in remote villages will now be able to seek specialist consultations for example Neurology, Nephrology, Oncology and Cardiology without having to travel to cities and sacrificing their daily wages. Cisco will also implement modifications to hospital infrastructure enabling healthcare delivery at district centers and multi-specialty hospitals of Narayana Health Group across the country, creating a truly mobile and digital hospital experience.


Through video enabled collaboration and screen sharing facilities the interface can check for doctor and specialist availability, capture and store vitals such as pulse, SpO2, BP, ECG and maintain detailed patient and records, thus saving plenty of manual input hours.


The results of the report demonstrate that as information, technology, bandwidth, and integration of the network become the center of the “new world,” both human and digital aspects are key parts to the overall patient experience. These components lead to more real-time, meaningful patient and doctor interactions. Currently this technology has connected healthcare centers in Karnataka and Kolkata to respective Narayana Healthcare Multispecialty Hospitals. The program has seen over 500 consultations to date.